Project Proposal

My Dine AI

AI-powered restaurant ordering, smart kitchen management, and automated billing — all in one system.

Project Investment

Flexible five-step payment aligned with milestones

Estimated Total Investment
NPR 4,50,000
Exclusive of VAT
1

Advance / Kickoff

App strategy, research & initial designs
~11%
NPR 50,000
2

Prototype Approval

Complete UI/UX prototype & user-flow sign-off
~22%
NPR 1,00,000
3

Beta / App Demo

Working app on test device, core features live
~27%
NPR 1,20,000
4

Integration & Testing

Payment gateways, printer setup & QA testing
~22%
NPR 1,00,000
5

Final Handover

Deployment, training & source code delivery
~18%
NPR 80,000

Extra Revision Round

NPR 5,000 per session

Additional Screen

NPR 5,000 – 10,000 per screen

Note: Source code handover is provided only after full and final payment. If the project extends beyond 8 weeks due to additional requirements, revisions, or scope changes, extra charges will apply based on complexity and time required.

System Overview

A complete digital transformation of restaurant operations

📱

Digital Menu

Customer-facing tablet with AI voice chat, food photos & ordering

🖥

POS Terminal

Billing, payment processing, receipt printing & transactions

📺

Kitchen Display

Live orders, preparation status & ready-to-serve alerts

System Architecture
Manager Kitchen Table Cashier Customer Digital Menu KDS POS Admin Panel Printer Cash Drawer Printer AI Voice Chat Reports Reports Order Food Table Bill Invoice & Receipt Cash Orders Response Orders APPS Digital Menu POS – Point of Sale KDS – Kitchen Display System FEATURES AI Voice Chat Printer Integration CONNECTIONS Data / Physical Flow Reports / Monitoring App Communication
📱

Digital Menu

AI-powered tablet ordering that helps customers browse, customize, and order without waiting. Includes voice assistant and smart recommendations.

👨‍🍳

Kitchen Display System

Real-time order management on digital screens. Chefs accept, track, and mark orders as ready. No more lost paper tickets.

💳

POS System

Smart billing terminal supporting cash, card, and digital wallets. Automatic receipt printing and sales tracking built in.

📊

Admin Panel

Centralized dashboard for monitoring live sales, managing menus, tracking inventory, and analyzing performance.

🤖

AI Voice Chat

Smart assistant that answers customer questions about dishes, gives recommendations, and explains ingredients and spice levels.

🖨

Printer Integration

Seamless printing for kitchen order tickets, customer receipts, daily reports, and backup paper trails.

Complete Workflow

From customer arrival to payment — fully automated

1

Customer Arrival & Ordering

Customer sits down, opens the tablet menu. AI assistant greets them, shows food with photos, allows customization (spice, modifications), and suggests complementary items.

Order instantly sent to Kitchen Display and saved in the database.
2

Kitchen Processing

Order appears on the KDS. Chef reviews, accepts (or marks unavailable), starts cooking. Timer tracks preparation. Items marked "Ready" when done.

Printer produces backup ticket. Customer sees "Preparing" status. Waiter notified when ready.
3

Food Service & Delivery

Waiter gets the "Food Ready" notification, collects from kitchen, delivers to the correct table. Customer can order more items anytime from the tablet.

Tablet shows "Enjoy your meal!" and offers dessert/beverage suggestions.
4

Billing & Payment

Customer requests the bill via tablet or waiter. POS calculates total with tax, processes payment (cash/card/digital wallet), prints receipt.

Transaction saved. Inventory updated. Table set to "Available." Customer can leave feedback.
5

Manager Reporting & Analytics

Manager accesses the admin dashboard for real-time sales, popular dishes, staff performance, inventory levels, peak hours, and daily/weekly/monthly reports.

Data-driven decisions: optimize menu pricing, plan purchases, track revenue trends.

Why This Workflow Matters

⚡ Lightning Fast

Orders reach the kitchen in seconds, not minutes.

✓ Zero Errors

What the customer orders is exactly what the kitchen prepares.

↑ Higher Revenue

AI suggestions increase average order value by 15–25%.

★ Better Service

Staff focus on hospitality, not running back and forth.

System Features

Comprehensive capabilities of My Dine AI

🗣

AI Voice Assistant

  • "What's popular today?"
  • Ingredients & allergen info
  • Personalized recommendations
  • Cooking methods & portion sizes
📸

Visual Menu

  • Professional food photography
  • Portion size visualization
  • Ingredient highlights
  • Dietary icons (veg / non-veg / vegan)
⚙

Order Customization

  • Spice level adjustment
  • Add / remove ingredients
  • Special dietary requests
  • Portion size & cooking preferences
🔔

Real-Time Notifications

  • Instant kitchen order alerts
  • Waiter food-ready notification
  • Customer order status tracking
  • Manager sales updates
💰

Multi-Payment Support

  • Cash with auto drawer open
  • Credit / Debit cards
  • Khalti, eSewa, IME Pay
  • Split bill functionality
📊

Advanced Reports

  • Daily sales summary
  • Best-selling items analysis
  • Peak hour & average order data
  • Staff performance metrics
📦

Inventory Tracking

  • Auto-deduct on order
  • Low stock alerts
  • Supplier & waste management
  • Usage reports
🎯

Table Management

  • Real-time table status
  • Reservation & waitlist
  • Seating capacity tracking
  • Table assignment
⭐

Customer Feedback

  • Post-meal rating system
  • Dish-specific reviews
  • Service quality feedback
  • Loyalty program integration

Business Impact

Real results from implementing My Dine AI

Expected Performance Improvements

20–30% Faster Turnover

Serve more customers per day with reduced order-to-payment time.

15–25% Revenue Increase

AI recommendations boost average order value.

90% Fewer Errors

Eliminate miscommunication between front-of-house and kitchen.

50% Time Savings

Staff spend less time on order management, more on hospitality.

100% Billing Accuracy

Automated calculations eliminate cash handling mistakes.

Real-Time Insights

Make informed decisions based on live data, not guesswork.

For Every Stakeholder

👥

Customers

  • No waiting to place orders
  • Real food photos & AI help
  • Order more items anytime
  • Quick, hassle-free payment
👨‍🍳

Kitchen Staff

  • Clear digital order display
  • No handwriting confusion
  • Preparation time tracking
  • Better workflow coordination
🤵

Waiters

  • Focus on service, not logistics
  • Clear delivery notifications
  • Handle more tables efficiently
  • Better tips from happy customers
💼

Management

  • Live sales monitoring
  • Data-driven menu planning
  • Staff performance tracking
  • Strategic growth insights

ROI Estimate

Example: 20 tables, ~100 customers/day

Current

  • Avg order: NPR 500
  • Daily revenue: NPR 50,000
  • Monthly: NPR 15,00,000
  • Error rate: ~5%

With My Dine AI

  • Avg order: NPR 600 (+20%)
  • Daily revenue: NPR 60,000
  • Monthly: NPR 18,00,000
  • Error rate: ~0.5%

Monthly Gain

  • Extra revenue: NPR 3,00,000
  • Saved waste: NPR 67,500
  • Total benefit: NPR 3,67,500
  • Investment recovered in ~1 month

Technical Specifications

Built with modern, reliable technology

Technology Stack

Frontend

  • React Native (iOS & Android)
  • Responsive web interface
  • Real-time data sync
  • Offline mode

Backend

  • Node.js / Python
  • RESTful API
  • WebSocket real-time
  • Scalable microservices

Database

  • PostgreSQL / MongoDB
  • Cloud backup
  • Data encryption
  • High-speed caching

AI

  • Natural Language Processing
  • Recommendation engine
  • Voice recognition
  • Predictive analytics

Payments

  • Khalti
  • eSewa
  • IME Pay
  • Card (PCI compliant)

Security

  • SSL/TLS encryption
  • Secure payment processing
  • Role-based access
  • Regular audits

Hardware Requirements

📱

Menu Tablets

  • Android/iOS (10–12 inch)
  • One per table or shared
  • Table stands included
  • Wi-Fi connectivity
🖥

Kitchen Display

  • Large touchscreen (15–24 inch)
  • Wall or counter mounted
  • Water/grease resistant
  • High brightness
💻

POS Terminal

  • Desktop or tablet
  • Touchscreen recommended
  • Cash drawer connection
  • Receipt printer (USB/BT)
🖨

Printers

  • Thermal receipt (POS)
  • Kitchen order printer
  • 80mm paper width
  • Fast print speed

Implementation & Support

🔧

Installation

  • Complete on-site setup
  • Hardware configuration
  • Network setup
  • 3–5 days implementation
📚

Training

  • Manager training (2 sessions)
  • Kitchen & waiter orientation
  • Cashier POS training
  • Video tutorials provided
🛟

Support

  • 3 months free support
  • Phone & WhatsApp
  • Remote troubleshooting
  • On-site visit if needed
🔄

Maintenance

  • Regular software updates
  • Security patches
  • Performance optimization
  • Database backup & monitoring

Ready to Transform Your Restaurant?

Technology meets hospitality — let's get started.

Estimated Investment: NPR 4,50,000 (Excl. VAT) · 5-Step Payment Plan